
Antiseptic Chlorhexidine and Ketoconazole Cleansing Wipes
Product Description
KetoHex Wipes are antiseptic cleansing pads for dogs, cats, and horses. Each wipe contains 2% chlorhexidine gluconate and 1% ketoconazole for the topical management of skin conditions responsive to these ingredients. The wipes can be used for antiseptic cleansing of facial folds and finger folds, as well as underarm and groin areas. Use one pad per application as directed.
Benefits
- Dual Actives: Combines chlorhexidine and ketoconazole for antiseptic topical cleansing.
- Multi-Species Use: Intended for dogs, cats, and horses, topically.
- Fold Cleansing: Suitable for face folds, finger folds, underarms, and groin.
- Convenient Pads: Pre-moistened wipes support quick, targeted cleansing.
- Flexible Frequency: Label allows 1-3 daily applications as directed.
Ingredients
Active Ingredients: Chlorhexidine Gluconate 2%; Ketoconazole 1%.
Inactive Ingredients: Water, Propylene Glycol, Nonoxynol-9, Lactic Acid, Polysorbate 20, Aloe Barbadensis (Aloe) Leaf Juice, Glycerin, Fragrance, Methylisothiazolinone.
How to Use
Dosage & Administration Instructions
- Use One Pad: Use one wipe per application only.
- Wipe Thoroughly: Thoroughly wipe the affected area with the pad.
- Repeat as Needed: Apply 1-3 times daily, or as directed by a veterinarian.
- Allow to Dry: Prevent licking until the treated area is dry.
- Discard After Use: Do not reuse wipes; discard after each use.
Additional Information
Precautions
- Topical Only: For animal use only and topical use only.
- Avoid Eyes: Avoid eyes and mucous membranes during application.
- Eye Exposure: If contact occurs, rinse thoroughly and consult a veterinarian.
- Stop Irritation: Discontinue use if irritation develops or increases.
- Storage Care: Store at room temperature and protect from freezing.
Shipping & Returns
We offer ground, express, priority, and international delivery; see our shipping policy for details.
For return instructions or product concerns, please refer to our detailed refund policy.
Frequently Asked Questions
Q1: What are KetoHex Wipes used for in pets?
Ans: KetoHex Wipes are antiseptic cleansing pads for topical management of skin conditions responsive to chlorhexidine and ketoconazole. KetoHex Wipes can be used for antiseptic cleansing of face folds, finger folds, underarm areas, and the groin area.
Q2: What are the active ingredients in KetoHex Wipes?
Ans: KetoHex Wipes list chlorhexidine gluconate 2% and ketoconazole 1% as active ingredients per wipe. The dual active formula is intended for antiseptic topical cleansing and topical management of skin conditions responsive to these ingredients.
Q3: How often can KetoHex Wipes be used?
Ans: Label directions state to thoroughly wipe the affected area using a pad 1 to 3 times daily, or as directed by a veterinarian. Follow the veterinarian's guidance if a different frequency is recommended for the pet’s condition.
Q4: Which animals can use KetoHex Wipes?
Ans: KetoHex Wipes are labeled for dogs, cats, and horses. KetoHex Wipes are intended for topical use only and should be applied externally to the affected area following label directions or veterinarian instructions.
Q5: Can KetoHex Wipes be used on skin folds and sensitive areas?
Ans: Yes. The label explicitly notes that KetoHex Wipes can be used for antiseptic cleansing of face folds, finger folds, underarm areas, and groin areas. Use one wipe per application and prevent licking until the area dries.
Q6: Do KetoHex Wipes need to be rinsed off after use?
Ans: No rinse step is included in the label directions. After wiping the affected area, allow it to dry and prevent the animal from licking until it is completely dry. Dispose of the wipe after one application.
Q7: What should be avoided when applying KetoHex Wipes?
Ans: Avoid contact with eyes and mucous membranes when using KetoHex Wipes. If eye contact occurs, the label instructs rinsing the affected area thoroughly with water and consulting a veterinarian for guidance based on the pet’s specific situation.
Q8: What should I do if skin irritation occurs after using KetoHex Wipes?
Ans: If undue skin irritation develops or increases, the label directs discontinuing KetoHex Wipes and consulting a veterinarian. A veterinary evaluation helps determine whether the product should be discontinued or if another care approach is necessary.
Q9: How should KetoHex Wipes be stored?
Ans: Store KetoHex Wipes at room temperature and protect the container from freezing. Keeping the container properly stored and closed between uses helps maintain wipe condition and supports consistent use during topical skin cleansing routines.
Thank you for shopping with us. This Shipping Policy outlines how and when orders are processed, shipped, and delivered after being placed on our website. By placing an order, you agree to the terms described below.
1. Order Processing Time
Order Cut-Off Time: Orders placed on business days before 6:00 PM local business time are considered received on the same day.
Orders placed after 6:00 PM, on weekends, or on public holidays will be processed on the next business day.
Processing Time: Orders are typically processed and prepared for shipment within 1–5 business days after the order is received.
Processing time includes order verification, quality checks, and packaging.
Processing time does not include shipping or delivery time.
2. Shipping Methods and Delivery Time
We currently offer the following shipping methods at checkout:
Priority Shipping: $5.99
Expected delivery time: 1–2 business days
Standard Shipping: $2.99
Expected delivery time: 3–6 business days
Free Shipping: $0
Expected delivery time: 5–8 business days
Delivery times are estimated from the time the order has been shipped and may vary depending on the shipping destination, carrier operations, weather conditions, holidays, or other unforeseen delays.
Estimated delivery times are provided for reference only and are not guaranteed.
3. Shipping Carriers
We work with reliable third-party shipping carriers to deliver your orders safely and efficiently. Carrier selection is determined based on destination, package size, and service availability.
Carrier delays are outside of our control, and we are not responsible for delays caused by the carrier.
4. Shipping Costs
We ship orders to addresses within the United States.
Shipping costs are displayed at checkout based on the shipping method selected by the customer.
Available shipping options may include Priority Shipping, Standard Shipping, and Free Shipping.
No additional standard shipping fees will be charged beyond the shipping cost shown at checkout.
5. Order Tracking
Once your order has shipped, you will receive a shipping confirmation email containing tracking information if available.
Please allow up to 48 hours for tracking details to become active.
6. Incorrect or Incomplete Address
Please ensure that your shipping address is accurate and complete at checkout.
We are not responsible for delays caused by incorrect or incomplete address information, or for packages that are lost or undeliverable due to address errors.
Additional shipping or handling fees may apply for re-delivery.
7. Lost or Delayed Shipments
If your order has not arrived within the estimated delivery timeframe, please contact our customer support team.
We will assist in investigating the issue with the carrier.
While we strive to help resolve shipping issues, we are not responsible for delays or losses caused by third-party carriers.
8. Damaged Packages
If your package arrives damaged, please contact us within a reasonable time after delivery and provide clear photos of the damaged packaging and items.
We will review the case and assist according to our Return & Refund Policy.
9. Policy Updates
We reserve the right to modify or update this Shipping Policy at any time.
Changes will be effective immediately upon posting on this page.
10. Contact Us
If you have any questions regarding this Shipping Policy or your order status, please contact us using the contact information provided in the footer.
Thank you for shopping with us. This Return & Refund Policy explains the terms and conditions under which returns and refunds are accepted for purchases made through our website. By placing an order, you agree to the terms outlined below.
1. No Exchange Policy
We do not offer exchanges at this time.
This policy allows us to maintain efficient inventory management, faster order processing, and consistent product availability for all customers. If you would like a different item, size, color, or version, please return the original item (if eligible) and place a new order separately.
2. Return Eligibility
You may request a return if all of the following conditions are met:
The return request is submitted within 30 days of confirmed delivery
The item is unused, unwashed, and in its original condition
The item includes all original packaging, tags, accessories, and documentation
The item is not listed as non-returnable (see Section 3)
Returns requested after the 30-day period will not be accepted.
3. Non-Returnable Items
The following items are not eligible for return:
Items marked as Final Sale or Non-Returnable at the time of purchase
Gift cards or store credit
Digital products or downloadable content
Items that show signs of use, damage, or alteration not caused by us
4. How to Initiate a Return
To start a return, please contact our customer support team and provide:
Your order number
The item(s) you wish to return
Reason for return (for internal reference only)
Returns sent without prior authorization may be refused.
5. Return Shipping
Customers are responsible for return shipping costs unless the return is due to a defective or incorrect item.
We recommend using a trackable shipping method, as we are not responsible for lost or damaged return shipments.
Original shipping fees are non-refundable, except where required by law.
6. Refunds
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
If approved:
Refunds will be issued to the original payment method
Processing typically takes 1–3 business days, depending on your payment provider
Refund amounts may be reduced for items returned in unacceptable condition
7. Damaged or Incorrect Items
If you receive an item that is damaged, defective, or incorrect, please contact us within a reasonable time after delivery and provide clear photos of the issue. We will review the case and, if approved, issue a refund in accordance with this policy.
8. Refused or Undeliverable Shipments
Orders that are refused or returned due to incorrect shipping information may be subject to additional handling or shipping fees, which may be deducted from the refund amount.
9. Policy Updates
We reserve the right to update or modify this Return & Refund Policy at any time. Changes will be effective immediately upon posting on this page.
10. Contact Us
If you have any questions regarding this Return & Refund Policy or need assistance with a return, please contact us using the contact information provided in the footer.
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