Kong Single Scratcher For Cats - US 4989
Kong Single Scratcher For Cats - US 4989
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- We offer worldwide shipping to all countries and regions
- Free shipping is available on all orders
- The return request is submitted within 30 days of confirmed delivery
Reversible Cat Scratcher Made from Renewable Materials
Product Description
The KONG Naturals Single Scratcher is designed to satisfy cats' instinctual need to scratch by providing a dedicated, eco-friendly surface that protects furniture while keeping felines healthy and engaged. Specialized glands in cats' paws release pheromones when they scratch, making this behavior both natural and essential.
Features
- Reversible scratch pad
- Eco-friendly cardboard construction
- Honeycomb scratch surface
- Recyclable design
Benefits
- Satisfies Natural Instincts: Provides a dedicated scratching surface that allows cats to express their natural pheromone-marking behavior.
- Promotes Claw Health: Regular scratching on this surface helps cats naturally shed the outer layers of their claws, keeping them trim, healthy, and conditioned naturally.
- Encourages Play: Included Premium North American Catnip stimulates cats' senses and encourages interaction with the scratcher, especially for cats new to the product.
- Stress relief: scratching is totally natural for cats, and this gives them a proper spot to do it. Helps them chill out, burn off extra energy, and stay less anxious through the day.
Materials Used
99% cardboard and 1% catnip.
How to Use
Usage Instructions
- Remove Perforated Flap: Open the front of the box by removing the perforated flap to expose the honeycomb scratch pad surface fully before use.
- Apply Catnip: Sprinkle approximately one quarter of the enclosed catnip bag directly onto the honeycomb scratch pad surface to attract your cat's attention.
- Place Strategically: Set the scratcher in a location that is already familiar and comfortable to your cat, such as near their usual resting or play area.
- Encourage Interaction: Rub a small pinch of catnip held between your fingers in front of your cat, then sprinkle it on the pad to release the natural oils that attract them.
Additional Information
Care Instructions
- Flip when worn: When one side of the scratch pad becomes heavily worn, flip it over to expose the fresh second side, extending the overall lifespan of the product.
- Recycle when done: once both sides of the scratch pad are worn out from use, you can just recycle the cardboard properly.
- Keep it dry: store the scratcher inside in a dry place, away from water or damp areas, so the cardboard stays in good shape and the catnip keeps working longer.
Shipping & Return
We offer ground, express, priority, and international delivery; see our shipping policy for details.
For return instructions or product concerns, please refer to our detailed refund policy.
Frequently Asked Questions
Q1: Can the scratch pad be flipped over when one side wears out?
Ans: Yes, the scratch pad features a reversible design that allows you to flip it once one side becomes worn. This doubles the usable surface area, significantly extending the overall life of the product.
Q2: What materials is this scratcher made from?
Ans: This scratcher is made from 99% cardboard and 1% catnip. It is crafted from renewable, eco-friendly resources and is fully recyclable once it has been worn down through regular use.
Q3: Does this scratcher come with catnip included?
Ans: Yes, it comes with a bag of Premium North American Catnip. You are instructed to sprinkle about one quarter of the bag onto the honeycomb scratch pad to attract and encourage your cat's interest.
Q4: How do I get my cat interested in using the scratcher for the first time?
Ans: Put the scratcher somewhere your cat already likes to hang out. Sprinkle a bit of catnip on it, and gently rub a small pinch between your fingers near your cat so the smell comes out stronger. Give your cat a little time to get used to it, once they warm up to it, they’ll likely start using it regularly.
Q5: Can this scratcher help prevent cats from scratching furniture?
Ans: Yes, providing a dedicated scratching surface encourages cats to direct their natural instincts appropriately. Cats scratch to mark territory through pheromone release, and offering this scratcher helps redirect that behavior away from furniture.
Thank you for shopping with us. This Shipping Policy outlines how and when orders are processed, shipped, and delivered after being placed on our website. By placing an order, you agree to the terms described below.
1. Order Processing Time
Order Cut-Off Time: Orders placed on business days before 6:00 PM local business time are considered received on the same day.
Orders placed after 6:00 PM, on weekends, or on public holidays will be processed on the next business day.
Processing Time: Orders are typically processed and prepared for shipment within 1–5 business days after the order is received.
Processing time includes order verification, quality checks, and packaging.
Processing time does not include shipping or delivery time.
2. Shipping Methods and Delivery Time
We currently offer the following shipping methods at checkout:
Priority Shipping: $5.99
Expected delivery time: 1–2 business days
Standard Shipping: $2.99
Expected delivery time: 3–6 business days
Free Shipping: $0
Expected delivery time: 5–8 business days
Delivery times are estimated from the time the order has been shipped and may vary depending on the shipping destination, carrier operations, weather conditions, holidays, or other unforeseen delays.
Estimated delivery times are provided for reference only and are not guaranteed.
3. Shipping Carriers
We work with reliable third-party shipping carriers to deliver your orders safely and efficiently. Carrier selection is determined based on destination, package size, and service availability.
Carrier delays are outside of our control, and we are not responsible for delays caused by the carrier.
4. Shipping Costs
We ship orders to addresses within the United States.
Shipping costs are displayed at checkout based on the shipping method selected by the customer.
Available shipping options may include Priority Shipping, Standard Shipping, and Free Shipping.
No additional standard shipping fees will be charged beyond the shipping cost shown at checkout.
5. Order Tracking
Once your order has shipped, you will receive a shipping confirmation email containing tracking information if available.
Please allow up to 48 hours for tracking details to become active.
6. Incorrect or Incomplete Address
Please ensure that your shipping address is accurate and complete at checkout.
We are not responsible for delays caused by incorrect or incomplete address information, or for packages that are lost or undeliverable due to address errors.
Additional shipping or handling fees may apply for re-delivery.
7. Lost or Delayed Shipments
If your order has not arrived within the estimated delivery timeframe, please contact our customer support team.
We will assist in investigating the issue with the carrier.
While we strive to help resolve shipping issues, we are not responsible for delays or losses caused by third-party carriers.
8. Damaged Packages
If your package arrives damaged, please contact us within a reasonable time after delivery and provide clear photos of the damaged packaging and items.
We will review the case and assist according to our Return & Refund Policy.
9. Policy Updates
We reserve the right to modify or update this Shipping Policy at any time.
Changes will be effective immediately upon posting on this page.
10. Contact Us
If you have any questions regarding this Shipping Policy or your order status, please contact us using the contact information provided in the footer.
Thank you for shopping with us. This Return & Refund Policy explains the terms and conditions under which returns and refunds are accepted for purchases made through our website. By placing an order, you agree to the terms outlined below.
1. No Exchange Policy
We do not offer exchanges at this time.
This policy allows us to maintain efficient inventory management, faster order processing, and consistent product availability for all customers. If you would like a different item, size, color, or version, please return the original item (if eligible) and place a new order separately.
2. Return Eligibility
You may request a return if all of the following conditions are met:
The return request is submitted within 30 days of confirmed delivery
The item is unused, unwashed, and in its original condition
The item includes all original packaging, tags, accessories, and documentation
The item is not listed as non-returnable (see Section 3)
Returns requested after the 30-day period will not be accepted.
3. Non-Returnable Items
The following items are not eligible for return:
Items marked as Final Sale or Non-Returnable at the time of purchase
Gift cards or store credit
Digital products or downloadable content
Items that show signs of use, damage, or alteration not caused by us
4. How to Initiate a Return
To start a return, please contact our customer support team and provide:
Your order number
The item(s) you wish to return
Reason for return (for internal reference only)
Returns sent without prior authorization may be refused.
5. Return Shipping
Customers are responsible for return shipping costs unless the return is due to a defective or incorrect item.
We recommend using a trackable shipping method, as we are not responsible for lost or damaged return shipments.
Original shipping fees are non-refundable, except where required by law.
6. Refunds
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
If approved:
Refunds will be issued to the original payment method
Processing typically takes 1–3 business days, depending on your payment provider
Refund amounts may be reduced for items returned in unacceptable condition
7. Damaged or Incorrect Items
If you receive an item that is damaged, defective, or incorrect, please contact us within a reasonable time after delivery and provide clear photos of the issue. We will review the case and, if approved, issue a refund in accordance with this policy.
8. Refused or Undeliverable Shipments
Orders that are refused or returned due to incorrect shipping information may be subject to additional handling or shipping fees, which may be deducted from the refund amount.
9. Policy Updates
We reserve the right to update or modify this Return & Refund Policy at any time. Changes will be effective immediately upon posting on this page.
10. Contact Us
If you have any questions regarding this Return & Refund Policy or need assistance with a return, please contact us using the contact information provided in the footer.
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