MalAcetic Otic Ear Cleanser - US 6407
MalAcetic Otic Ear Cleanser - US 6407
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- The return request is submitted within 30 days of confirmed delivery
Antimicrobial Ear Cleansing Solution
Product Description
Dechra MalAcetic Otic Ear Cleanser is a veterinary-formulated ear cleansing solution designed for dogs and cats to help maintain healthy ears. The cleanser uses acetic acid and boric acid to provide antimicrobial and antifungal activity while helping remove wax, debris, and buildup from the ear canal. Dechra MalAcetic Otic Ear Cleanser is often used as part of a routine ear care regimen under veterinarian guidance.
Benefits
- Antimicrobial Cleansing: Helps support bacterial and yeast control in the ear canal.
- Debris Removal: Helps remove wax, dirt, and excess buildup from ears.
- pH Support: Acetic and boric acids help maintain a healthy ear environment.
- Easy to Use: Gentle pour-in application makes ear cleaning simple.
- For Dogs & Cats: Specifically formulated for canine and feline ear hygiene.
Ingredients
Active Ingredients: 2% Boric Acid and 2% Acetic Acid.
Inactive Ingredients: Water, Glycerin, Polysorbate 20, Fragrance, and Sodium Hydroxide.
How to Use
Dosage & Administration Instructions
- Shake Well: Shake Dechra MalAcetic Otic Ear Cleanser before use.
- Apply to Ear Canal: Gently pour cleanser into the ear canal.
- Massage Base: Massage the base of the ear to loosen wax and debris.
- Remove Excess: Use cotton or gauze to wipe out loosened material.
- Repeat as Directed: Clean ears as often as your veterinarian recommends.
Additional Information
Precautions
- Otic Use Only: Designed for ear applications only; avoid eyes.
- Avoid Ingestion: Prevent licking or ingestion of the cleanser.
- Stop if Irritated: Discontinue use and consult a veterinarian if irritation increases.
- Avoid Deep Inserts: Do not insert objects like cotton swabs deeply into the ear canal.
- Store Securely: Keep the bottle closed and out of reach of pets and children.
Shipping & Returns
We offer ground, express, priority, and international delivery; see our shipping policy for details.
For return instructions or product concerns, please refer to our detailed refund policy.
Frequently Asked Questions
Q1: What is Dechra MalAcetic Otic Ear Cleanser used for?
Ans: Dechra MalAcetic Otic Ear Cleanser is used to help cleanse the ear canal in dogs and cats by removing wax, debris, and buildup while supporting antimicrobial and antifungal care under veterinarian guidance.
Q2: How do I use Dechra MalAcetic Otic Ear Cleanser?
Ans: Shake the bottle, gently pour the cleanser into the ear canal, massage the base of the ear to loosen wax and debris, and then wipe out the excess with cotton or gauze. Repeat as directed by your veterinarian.
Q3: Can Dechra MalAcetic Otic Ear Cleanser help with ear yeast?
Ans: Yes. Dechra MalAcetic Otic Ear Cleanser contains acetic acid and boric acid, which help support antifungal activity and help manage yeast organisms in the ear canal when used as recommended.
Q4: How often should I clean my pet’s ears with this cleanser?
Ans: Ear cleaning frequency varies based on your pet’s ear health. Consult your veterinarian for a recommended schedule of use that best supports your dog’s or cat’s needs.
Q5: Is Dechra MalAcetic Otic Ear Cleanser safe for dogs and cats?
Ans: Yes, Dechra MalAcetic Otic Ear Cleanser is formulated for use in both dogs and cats. Use as directed and discontinue if irritation worsens, contacting your veterinarian for further care advice.
Q6: What precautions should I follow with Dechra MalAcetic Otic Ear Cleanser?
Ans: Use only in the ear canal and avoid contact with eyes. Prevent ingestion and avoid inserting objects like cotton swabs deeply into the ear. Discontinue use and consult a veterinarian if irritation increases.
Q7: Will this cleanser remove all ear wax?
Ans: Dechra MalAcetic Otic Ear Cleanser helps loosen and remove wax, debris, and buildup. Follow proper ear cleaning methods as demonstrated by your veterinarian to help ensure effective cleansing.
Q8: Can I use this cleanser with other ear medications?
Ans: Consult your veterinarian before combining ear medications. Dechra MalAcetic Otic Ear Cleanser may be used as part of a protocol that also includes other topical treatments, as recommended by your clinician.
Q9: What side effects can occur with ear cleaning?
Ans: Some pets may experience mild temporary irritation or redness, especially if their ears are sensitive or inflamed. Stop use and consult your veterinarian if discomfort worsens.
Q10: How should I store Dechra MalAcetic Otic Ear Cleanser?
Ans: Store in a cool, dry place with the cap closed and out of reach of pets and children to help maintain product integrity and safety.
Thank you for shopping with us. This Shipping Policy outlines how and when orders are processed, shipped, and delivered after being placed on our website. By placing an order, you agree to the terms described below.
1. Order Processing Time
Order Cut-Off Time: Orders placed on business days before 6:00 PM local business time are considered received on the same day.
Orders placed after 6:00 PM, on weekends, or on public holidays will be processed on the next business day.
Processing Time: Orders are typically processed and prepared for shipment within 1–5 business days after the order is received.
Processing time includes order verification, quality checks, and packaging.
Processing time does not include shipping or delivery time.
2. Shipping Methods and Delivery Time
We currently offer the following shipping methods at checkout:
Priority Shipping: $5.99
Expected delivery time: 1–2 business days
Standard Shipping: $2.99
Expected delivery time: 3–6 business days
Free Shipping: $0
Expected delivery time: 5–8 business days
Delivery times are estimated from the time the order has been shipped and may vary depending on the shipping destination, carrier operations, weather conditions, holidays, or other unforeseen delays.
Estimated delivery times are provided for reference only and are not guaranteed.
3. Shipping Carriers
We work with reliable third-party shipping carriers to deliver your orders safely and efficiently. Carrier selection is determined based on destination, package size, and service availability.
Carrier delays are outside of our control, and we are not responsible for delays caused by the carrier.
4. Shipping Costs
We ship orders to addresses within the United States.
Shipping costs are displayed at checkout based on the shipping method selected by the customer.
Available shipping options may include Priority Shipping, Standard Shipping, and Free Shipping.
No additional standard shipping fees will be charged beyond the shipping cost shown at checkout.
5. Order Tracking
Once your order has shipped, you will receive a shipping confirmation email containing tracking information if available.
Please allow up to 48 hours for tracking details to become active.
6. Incorrect or Incomplete Address
Please ensure that your shipping address is accurate and complete at checkout.
We are not responsible for delays caused by incorrect or incomplete address information, or for packages that are lost or undeliverable due to address errors.
Additional shipping or handling fees may apply for re-delivery.
7. Lost or Delayed Shipments
If your order has not arrived within the estimated delivery timeframe, please contact our customer support team.
We will assist in investigating the issue with the carrier.
While we strive to help resolve shipping issues, we are not responsible for delays or losses caused by third-party carriers.
8. Damaged Packages
If your package arrives damaged, please contact us within a reasonable time after delivery and provide clear photos of the damaged packaging and items.
We will review the case and assist according to our Return & Refund Policy.
9. Policy Updates
We reserve the right to modify or update this Shipping Policy at any time.
Changes will be effective immediately upon posting on this page.
10. Contact Us
If you have any questions regarding this Shipping Policy or your order status, please contact us using the contact information provided in the footer.
Thank you for shopping with us. This Return & Refund Policy explains the terms and conditions under which returns and refunds are accepted for purchases made through our website. By placing an order, you agree to the terms outlined below.
1. No Exchange Policy
We do not offer exchanges at this time.
This policy allows us to maintain efficient inventory management, faster order processing, and consistent product availability for all customers. If you would like a different item, size, color, or version, please return the original item (if eligible) and place a new order separately.
2. Return Eligibility
You may request a return if all of the following conditions are met:
The return request is submitted within 30 days of confirmed delivery
The item is unused, unwashed, and in its original condition
The item includes all original packaging, tags, accessories, and documentation
The item is not listed as non-returnable (see Section 3)
Returns requested after the 30-day period will not be accepted.
3. Non-Returnable Items
The following items are not eligible for return:
Items marked as Final Sale or Non-Returnable at the time of purchase
Gift cards or store credit
Digital products or downloadable content
Items that show signs of use, damage, or alteration not caused by us
4. How to Initiate a Return
To start a return, please contact our customer support team and provide:
Your order number
The item(s) you wish to return
Reason for return (for internal reference only)
Returns sent without prior authorization may be refused.
5. Return Shipping
Customers are responsible for return shipping costs unless the return is due to a defective or incorrect item.
We recommend using a trackable shipping method, as we are not responsible for lost or damaged return shipments.
Original shipping fees are non-refundable, except where required by law.
6. Refunds
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
If approved:
Refunds will be issued to the original payment method
Processing typically takes 1–3 business days, depending on your payment provider
Refund amounts may be reduced for items returned in unacceptable condition
7. Damaged or Incorrect Items
If you receive an item that is damaged, defective, or incorrect, please contact us within a reasonable time after delivery and provide clear photos of the issue. We will review the case and, if approved, issue a refund in accordance with this policy.
8. Refused or Undeliverable Shipments
Orders that are refused or returned due to incorrect shipping information may be subject to additional handling or shipping fees, which may be deducted from the refund amount.
9. Policy Updates
We reserve the right to update or modify this Return & Refund Policy at any time. Changes will be effective immediately upon posting on this page.
10. Contact Us
If you have any questions regarding this Return & Refund Policy or need assistance with a return, please contact us using the contact information provided in the footer.
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