
Catit PIXI Smart Automatic Feeder for Cats
Smart scheduled feeding for cats
Product Description
The Catit PIXI Smart Feeder helps serve precise portions of dry food to cats at scheduled times using app-based control. It supports portion management to reduce binge eating, features a wide stainless steel dish to minimize whisker stress, and includes food freshness support. With Wi-Fi connectivity and battery backup, it ensures reliable feeding even during power interruptions.
Specifications
Feature |
Detail |
Pet Type |
Cats |
Food Capacity |
Approx. 2.9 L or 1.2 kg |
Supported Kibble Size |
Up to 9 mm diameter |
Connectivity |
Wi-Fi 2.4 GHz with PIXI app control |
Backup Power |
Approx. 58 hours with optional batteries |
Benefits
·Scheduled feeding: Allows owners to program exact feeding times, ensuring cats receive meals consistently even when unattended.
·Portion control: Helps prevent overeating by delivering controlled food portions with optional instant feed activation.
·Whisker comfort: Features a large stainless steel dish designed to reduce whisker stress during feeding.
·App control: Enables remote management through the PIXI mobile app using a 2.4 GHz Wi-Fi connection.
·Food freshness: Includes a desiccant pad to help maintain kibble freshness inside the reservoir.
·Power backup: Provides approximately 58 hours of battery backup during power outages.
How to Use
Usage Instructions
·Initial cleaning: Wipe all feeder components with a slightly damp cloth before use, avoiding excess moisture on the base.
·Power setup: Connect the USB-C cable securely at the bottom before plugging the adapter into the wall socket.
·Optional batteries: Insert backup batteries into the compartment to ensure operation during unexpected power outages.
·Food loading: Fill the reservoir with dry kibble, keeping food level one centimeter below the rim.
·Pellet size: Use dry food with a maximum diameter of nine millimeters for proper dispensing.
·Food priming: Press the nose button several times to guide food into the bowl before closing the lid.
Additional Information
Precautions
·Water exposure: Avoid soaking the feeder base to prevent damage to internal electrical components.
·Power handling: Do not connect the feeder to a power source until assembly is fully completed.
Storage Information
·Dry placement: Keep the feeder in a dry indoor location away from excessive moisture or direct water exposure.
Shipping & Return
We offer ground, express, priority, and international delivery; see our shipping policy for details.
For return instructions or product concerns, please refer to our detailed refund policy.
Frequently Asked Questions
Q1: Can the Catit PIXI Smart Feeder be controlled remotely?
Ans: Yes, the Catit PIXI Smart Feeder connects to a 2.4 GHz Wi-Fi network and works with the free PIXI mobile app, allowing pet parents to schedule meals, manage portions, and trigger instant feeding remotely at any time.
Q2: What type of food works best with this feeder?
Ans: This feeder is designed specifically for dry cat food and works best with kibble that has a maximum pellet diameter of nine millimeters, ensuring smooth dispensing and consistent portion delivery without blockages.
Q3: Does the feeder work during power outages?
Ans: Yes, the Catit PIXI Smart Feeder supports optional backup batteries, allowing it to continue operating for approximately fifty-eight hours during power outages, helping maintain your cat’s feeding schedule without interruption.
Q4: How much food can the feeder hold?
Ans: The feeder features a spacious reservoir with a capacity of approximately 2.9 liters, which is equal to about 1.2 kilograms of dry cat food, making it suitable for multi-day feeding routines.
Q5: Does the feeder help reduce whisker stress?
Ans: Yes, the Catit PIXI Smart Feeder includes a wide, high-grade stainless steel dish that is specifically designed to reduce whisker stress, helping cats eat more comfortably without irritating sensitive whiskers.
Thank you for shopping with us. This Shipping Policy outlines how and when orders are processed, shipped, and delivered after being placed on our website. By placing an order, you agree to the terms described below.
1. Order Processing Time
Order Cut-Off Time: Orders placed on business days before 6:00 PM local business time are considered received on the same day.
Orders placed after 6:00 PM, on weekends, or on public holidays will be processed on the next business day.
Processing Time: Orders are typically processed and prepared for shipment within 1–5 business days after the order is received.
Processing time includes order verification, quality checks, and packaging.
Processing time does not include shipping or delivery time.
2. Shipping Methods and Delivery Time
We currently offer the following shipping methods at checkout:
Priority Shipping: $5.99
Expected delivery time: 1–2 business days
Standard Shipping: $2.99
Expected delivery time: 3–6 business days
Free Shipping: $0
Expected delivery time: 5–8 business days
Delivery times are estimated from the time the order has been shipped and may vary depending on the shipping destination, carrier operations, weather conditions, holidays, or other unforeseen delays.
Estimated delivery times are provided for reference only and are not guaranteed.
3. Shipping Carriers
We work with reliable third-party shipping carriers to deliver your orders safely and efficiently. Carrier selection is determined based on destination, package size, and service availability.
Carrier delays are outside of our control, and we are not responsible for delays caused by the carrier.
4. Shipping Costs
We ship orders to addresses within the United States.
Shipping costs are displayed at checkout based on the shipping method selected by the customer.
Available shipping options may include Priority Shipping, Standard Shipping, and Free Shipping.
No additional standard shipping fees will be charged beyond the shipping cost shown at checkout.
5. Order Tracking
Once your order has shipped, you will receive a shipping confirmation email containing tracking information if available.
Please allow up to 48 hours for tracking details to become active.
6. Incorrect or Incomplete Address
Please ensure that your shipping address is accurate and complete at checkout.
We are not responsible for delays caused by incorrect or incomplete address information, or for packages that are lost or undeliverable due to address errors.
Additional shipping or handling fees may apply for re-delivery.
7. Lost or Delayed Shipments
If your order has not arrived within the estimated delivery timeframe, please contact our customer support team.
We will assist in investigating the issue with the carrier.
While we strive to help resolve shipping issues, we are not responsible for delays or losses caused by third-party carriers.
8. Damaged Packages
If your package arrives damaged, please contact us within a reasonable time after delivery and provide clear photos of the damaged packaging and items.
We will review the case and assist according to our Return & Refund Policy.
9. Policy Updates
We reserve the right to modify or update this Shipping Policy at any time.
Changes will be effective immediately upon posting on this page.
10. Contact Us
If you have any questions regarding this Shipping Policy or your order status, please contact us using the contact information provided in the footer.
Thank you for shopping with us. This Return & Refund Policy explains the terms and conditions under which returns and refunds are accepted for purchases made through our website. By placing an order, you agree to the terms outlined below.
1. No Exchange Policy
We do not offer exchanges at this time.
This policy allows us to maintain efficient inventory management, faster order processing, and consistent product availability for all customers. If you would like a different item, size, color, or version, please return the original item (if eligible) and place a new order separately.
2. Return Eligibility
You may request a return if all of the following conditions are met:
The return request is submitted within 30 days of confirmed delivery
The item is unused, unwashed, and in its original condition
The item includes all original packaging, tags, accessories, and documentation
The item is not listed as non-returnable (see Section 3)
Returns requested after the 30-day period will not be accepted.
3. Non-Returnable Items
The following items are not eligible for return:
Items marked as Final Sale or Non-Returnable at the time of purchase
Gift cards or store credit
Digital products or downloadable content
Items that show signs of use, damage, or alteration not caused by us
4. How to Initiate a Return
To start a return, please contact our customer support team and provide:
Your order number
The item(s) you wish to return
Reason for return (for internal reference only)
Returns sent without prior authorization may be refused.
5. Return Shipping
Customers are responsible for return shipping costs unless the return is due to a defective or incorrect item.
We recommend using a trackable shipping method, as we are not responsible for lost or damaged return shipments.
Original shipping fees are non-refundable, except where required by law.
6. Refunds
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
If approved:
Refunds will be issued to the original payment method
Processing typically takes 1–3 business days, depending on your payment provider
Refund amounts may be reduced for items returned in unacceptable condition
7. Damaged or Incorrect Items
If you receive an item that is damaged, defective, or incorrect, please contact us within a reasonable time after delivery and provide clear photos of the issue. We will review the case and, if approved, issue a refund in accordance with this policy.
8. Refused or Undeliverable Shipments
Orders that are refused or returned due to incorrect shipping information may be subject to additional handling or shipping fees, which may be deducted from the refund amount.
9. Policy Updates
We reserve the right to update or modify this Return & Refund Policy at any time. Changes will be effective immediately upon posting on this page.
10. Contact Us
If you have any questions regarding this Return & Refund Policy or need assistance with a return, please contact us using the contact information provided in the footer.
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